Frequently asked questions
How are orders fulfilled?
Some Glow Reset Co. products may be fulfilled by partner suppliers, so fulfilment details can vary by product.
Will everything arrive together?
Not always. Items from one order may arrive in separate packages when they are fulfilled by different partners.
When will I receive tracking?
Tracking information is provided when it becomes available from the fulfilment partner or shipping carrier.
Can I return an item?
Please email rackattackresale@gmail.com before returning anything. Eligibility and instructions vary by product, and the refund policy includes exclusions for some items.
Will products look exactly like the photos?
We aim to represent each item accurately, though colours, packaging and small details can vary with screen settings, supplier photography or manufacturer updates.